Rather than simply relying upon the cliché that this is what happens in the “real world,” instructors can take some proactive measures to provide more equitable educational experiences.
• Review in class the challenges of balancing leadership, participation, and task completion in collaborative writing projects, including benefits of and potential problems with on-line communication and electronic exchange and editing of documents (home software incompatibility, viruses, etc.).
• Allocate sufficient computer classroom time for group work. This alleviates some of the returning student's anxiety over scheduling meetings outside of class; it also gives the group members (and the instructor) an opportunity to observe everyone at work. Division of labor is facilitated as well, as each group member can work on specific tasks in a hands-on environment, such as graphic design or consistency and format editing, with immediate feedback from other group members.
• Collect regular progress reports which all group members must read and sign or initial; adjust measures accordingly if you require documents to be submitted electronically.
• Hold conferences with groups, whether face-to-face or electronically (preferably synchronous) and require responses from every group member.
• When group projects are complete, require each group member to submit
an individual written evaluation of the group itself. Students who may
have been hesitant or intimidated in earlier reports or conferences may
see this as an outlet for frustrations of which you were not aware.
Electronic submission of this evaluation may afford students an added sense
of privacy and thus elicit more honest responses.
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