About the Authors

profile of Michael J. Faris

Michael J. Faris is an assistant professor in the Technical Communication and Rhetoric program at Texas Tech University, where he directed the Department of English Media Lab (2015–2017) and teaches graduate courses in digital rhetoric, new media, and rhetorical theory. He has previously published on new media literacies and pedagogy in Composition Forum and the Journal of Business and Technical Communication; he has also published in College Composition and Communication, Present Tense: A Journal of Rhetoric in Society, and Communication Design Quarterly.


profile of Andrew M. Blick

Andrew M. Blick is a student in the PhD program in Technical Communication and Rhetoric at Texas Tech University. He is also Lead Instructional Designer for Extended Education at Western Washington University where he oversees Extended Education's technology services group, collaborates with faculty on online/blended program development and delivery, directs Western's Summer Session, and manages the Employee Language Program. He has previously collaborated on an article on instructional design and university technology support, published in EDUCAUSE Review.


profile of Jack T. Labriola

Jack T. Labriola is a PhD student in the Technical Communication and Rhetoric program at Texas Tech University. He is currently a research assistant in the university's Usability Research Lab where he helps to create, facilitate, and analyze usability studies for clients in the community. His research interests focus on usability, user experience, interaction design, and collaboration. He has previously published on user-generated content and content strategy in IEEE Transactions on Professional Communication.


profile of Leslie Hankey

Leslie Hankey is a PhD student in Technical Communication and Rhetoric at Texas Tech University. Her research interests are visual rhetoric and interaction design. She is a communication design lecturer in the Department of Technical Communication and Interactive Design at Kennesaw State University where she teaches visual design, technical communication, and senior portfolio.


profile of Leslie Hankey

Jamie May is a PhD student in Technical Communication and Rhetoric at Texas Tech University. She is a senior instructor in the Professional and Technical Writing Program at the University of Colorado–Colorado Springs, and her research interests involve pedagogy and popular culture.


profile of Richard T. Mangum

Richard T. Mangum is a PhD student in the Technical Communication and Rhetoric program at Texas Tech University. His research interests include visual rhetoric, usability testing, and the study of metaphor. He is an assistant professor at Embry–Riddle Aeronautical University where he teaches technical writing courses.